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Level 6 Certificate in Personal Injury Liability and Absence Reduction

  • Full title: AIM Awards Level 6 Certificate in Personal Injury Liability (QCF)
  • Level: QCF Level 6
  • Duration: 140 hours (maximum) self-directed study through workbook and online activities
  • Assessment: Four short assignments and one longer assignment

Why choose NCRQ?

NCRQ qualifications have been designed to give the skills to be able to apply your knowledge to the real world, rather than answer exam questions.

They have been developed by the UK leading experts on health and safety, insurance, and civil claims, including academics, barristers, serving Health and Safety Executive specialists, and importantly with some of the biggest employers in the UK - including the BBC, Royal Mail, and Siemens plc.

The modular approach to our qualifications means that completion of the Level 6 Certificate in Personal Injury Liability will count towards the full Diploma in Applied Health and Safety.


By the end of the course, you will be able to:

  • Understand the risks and control measures associated with the biggest causes of lost time and civil claims: work-related stress, manual handling, slips and trips and asbestos
  • Be able to develop and implement strategies and procedures to reduce sickness absence and lost time
  • Know how to apply sensible risk control measures that allow activities to take place in a safe manner, without unnecessary bureaucracy
  • Recognise how an employer may be liable in tort for personal injury claims
  • Appreciate the often significant differences between keeping people safe and compliance with statutory duties, and recording and retaining the evidence to be able to successfully defend a civil claim
  • Be able to advise an employer of appropriate steps to reduce both the number of civil claims and their associated costs, both generally and in relation to specific risks

Who is it for?

The Certificate in Personal Injury Liability and Absence Reduction is suitable for you if you:

  • have little or no knowledge or experience in dealing with or reducing sickness absence and personal injury claims, and want a good foundation in this area
  • are already an experienced safety practitioner wanting to improve your skills and knowledge in this area, or
  • work in human resources, insurance or claims handling areas and want to improve your understanding and knowledge.

High rates of sickness absence and personal injury claims, and the significant associated costs, are one of the leading drivers for employers to improve their health safety management systems - and yet existing safety qualifications do not examine this important area in any detail. Following demand from employers, it has been integrated as a significant part of the Diploma in Applied Health and Safety.

The law, standards, and regulatory arrangements of the UK are an integral part of this qualification. Overseas students may wish to contact us for advice.

How is it delivered?

NCRQ qualifications teach you to teach yourself. You are not required to memorize facts and recite lists of information. Instead, you learn to solve problems confidently by applying the legal duties in tort, and the basic principles of calculating damages, to be able to estimate the likely outcome of a claim in relation to liability and costs.

You will be given a workbook, which takes you slowly through a wide range of case law and studies. A sample of the workbook is available here, and all of the case studies are based on real life incidents where people have been killed or seriously injured. NCRQ believe that studying real claims is best way of learning how to improve and implement effective controls. You are required to undertake a variety of activities, such as making notes, reading online publications, completing NCRQ e-learning modules, or simply thinking and reflecting on something before moving on. In this way, you will progressively improve your knowledge and skills, and importantly be able to apply them to a real working environment.

Assessment and certification

NCRQ assessments are designed to reflect real life, and enable you to demonstrate the skills that employers actually want. In real life, you are not isolated in a room and required to recite answers to generic questions in a specific format. In real life, you work at your own pace, albeit to a deadline, and have access to resources, legislation, and free online publications. In real life, you have time to write a report in your own style or that of your organisation. And in real life, there is often not one black and white solution for a problem.

When you feel ready to complete an assessment, you simply let us know and will be able to download your assignment from myNCRQ - our online learning portal. You will be given a realistic scenario and a task to complete. This may involve analysis of a range of supporting information, such as documents, witness statements, absence data, etc. You will then be required to produce a written report or presentation, and upload it through myNCRQ within the allocated time. The assignments for HSD2: Personal Injury Liability and Absence Reduction are shown below:

Assessment Approximate time required Completion period
Civil liability analysis 5 to 10 hours Four weeks
Stress management presentation 3 to 5 hours Two weeks
Manual handling assessment 3 to 5 hours Two weeks
Development of policy and procedures 5 to 8 hours Two weeks
Public safety: Professional discussion 1 hour Two weeks

The Level 6 Certificate in Personal Injury Liability is registered and regulated by Ofqual, and is awarded by AIM Awards in partnership with NCRQ.

This qualification consists of a single unit: HSD2: Personal Injury Liability.

Successful completion of this unit results in the award of the NCRQ Level 6 Certificate in Personal Injury Liability and Absence Reduction.

Should you wish to continue with your studies, this unit will also count towards the Level 6 Diploma in Applied Health and Safety.


The Level 6 Certificate in Personal Injury Liability costs just £550 +VAT for UK and EU students. There are no additional registration or enrolment fees.

Discounts are available for employers seeking to enrol a number of employees on this qualification. Please contact us for details.

In the event that you need to resubmit an assignment, there will be a fee of £30 +VAT to cover the costs of re-assessment.

In order to cover additional postage costs, the fee for students outside the UK and EU is £660 (no VAT payable).

You are required to have a basic understanding of the legal system of England and Wales. If you have not previously completed HSD1, you will be given a short e-learning module on the legal system before commencing with the qualification, which should take about one hour to complete. This will give you all of the required pre-requisite knowledge.

There are no minimum academic entry requirements - the qualification has been carefully designed to progressively increase in complexity as you work through the materials. Completion of the NCRQ Certificate in Applied Health and Safety or some experience in health and safety or insurance is recommended. As a guide, those with a qualification in any subject at QCF Level 2 or 3 - such as good GCSEs, NVQ Level 2 or 3, or A levels, should be able to meet the academic demands of the course.

However, all students that have not previously undertaken an NCRQ qualification will undertake a very brief initial assessment after they complete the legal system e-learning module. This assessment will take only about five minutes, and will be reviewed by your Tutor to ensure you are capable of working at the level required for the qualification. This initial assessment is for your benefit, and does not form part of the qualification.

You should also have a GCSE or equivalent in English, or be able to work at that level, and be competent in using basic IT such as word processing.

Students outside the UK:

This course is very strongly based on the legislative framework and civil claims system of the UK. It is not recommended for students outside the UK unless they work for a British company or intend to work in the UK. All international applicants will need to provide evidence of English Language Proficiency at the point of enrolment.

To ensure you get the best learning experience possible, please ensure that you have a computer, tablet or smartphone that meets the minimum IT requirements. To access the e-learning activities, you will need one of the following, together with a speaker or headphones:

  • Windows: Internet Explorer 8 or later (with latest Flash player), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 and later, Google Chrome
  • Mobile: Safari in Apple iOS 7 or later, Google Chrome (latest version) in Android OS 4.1 or later

To complete the assessments you will need to be able to open PDF files, and have Microsoft Word, Mac Pages, or a free alternative (such as Open Office) to type your assignments.

A validation interview is carried out after all assessments has been completed to ensure that work has been completed by the registered student, and to view your photographic ID. For further details see the Validation Interview Policy. You will need access to the following only once, at a pre-arranged date and time. This could be borrowed if you do not have own such a device, and our Student Support Team will call you to minimise any costs:

  • A computer with a webcam
  • A tablet with an integrated camera
  • A smart phone with an integrated camera

An account that you can use with:

  • Skype
  • Apple FaceTime