FAQs

Frequently Asked Questions

What is myNCRQ?

myNCRQ is our online learning environment. You will receive a username and password to log on to this area of our website, and it is from here that you will access online activities, supporting documents, and the Student Forum. When you are ready to complete an assignment, you will request it from myNCRQ, and it will be ready for download the next working day. You will then also upload your completed assignments to this area.

What level of Tutor support is available?

As much as you need. When you enrol, you will be allocated an individual Tutor who will monitor your progress throughout the course. Before you embark on the course, you will be asked to undertake an e-learning activity on the Legal System in England and Wales, and complete a very short assessment. This does not form part of the qualification, but will allow your tutor to get an idea for your current level, and will enable them to contact you proactively if they feel you need additional support.

The use of Tutor support is down to you, and you should not hesitate to contact them if you require any help at all.

Tutors will monitor the Student Forum in the myNCRQ learning portal during office hours, and will be available for e-mail and telephone support Monday – Friday 9am – 8pm, and Saturday – Sunday 12pm – 2pm.

How long does it take to complete these qualifications?

The approximate number of learning hours is given on the page for each qualification, and in the specification.

Different people work at very different speeds, and it depends upon how much time you have to work on the qualification each week.

Half a day working each weekend may take you about six months to complete a certificate level qualification. Working a few evenings per week is likely to reduce the time for completion significantly, and if you were able to work at the qualification on a full-time basis you may be able to complete it in two to three weeks.

On average, students take three to four months to complete each unit; nine to 12 months for the full Diploma.

If you enrol on a single unit, you have a maximum of 18 months to complete the qualification, and three years if you enrol on the full Diploma. You may still continue your studies after this time, but will be required to pay a re-enrolment fee of 35% the current qualification fees.

What level of previous health and safety knowledge or experience do I need?

The NCRQ Certificate and Diploma in Applied Health and Safety do not require any previous health and safety qualifications or experience. They have been carefully developed to progressively build upon the key knowledge, understanding and skills required to be an effective health and safety practitioner.

If you are considering starting a career in health and safety, we would advise that you commence directly with the NCRQ Certificate or Diploma. Completion of a lower level qualification such as NEBOSH National Certificate, or a training course such as IOSH Managing Safely, is not required or recommended.

Can I start these qualifications at any time?

Yes. You can enrol and start studying for these qualifications at any time. And as there are no exams, you simply request an assignment when you feel you are ready. You can work around your own commitments, rather than a strict timetable of exams.

Are NCRQ qualifications available for face-to-face delivery?

Our qualifications have developed specifically for self-directed learning, and there are no alternative providers who can deliver these in a direct format at this time.

However, we will be looking to license a small number of high quality training providers and colleges for direct face-to-face delivery in the near future.

Who are AIM Awards?

NCRQ have developed this suite of health and safety qualifications, and have a panel of leading experts and industry representatives who ensure the quality of training materials and validity of assessments.

In order to further validate our qualifications, NCRQ has an exclusive partnership with AIM Awards – an Ofqual-regulated awarding organisation. AIM Awards give an additional level of oversight and scrutiny to our qualifications, and it is AIM Awards who will formally award the qualifications to students.

No other organisation is permitted to award our qualifications.

Will I receive feedback from my assessments?

You will receive general feedback in relation to which assessment criteria have been met, and the indicative grade for each assessment criteria.

If you fail to acheive a specific assessment criteria, this feedback will allow you to focus on the areas that require improvement during your re-submission.

If I have passed an assessment, can I re-submit to try for a higher grade?

No. Because of the assignment-based nature of NCRQ qualifications, it would not be fair to allow continued re-submissions with a view to attaining a higher grade – a process known as “grade polishing”.

If you are unhappy with your grade, you may apply for the assessment to be re-marked in accordance with our Re-marking and Appeals Policy.

How are NCRQ qualifications graded?

NCRQ qualifications are graded as pass, merit, or distinction. Unlike similar qualifications, which use arbitrary numerical marking, NCRQ qualifications are fully compliant with the RQF – the Regulated Qualifications Framework. This means that in order to be awarded a qualification, you must demonstrate adequate competence in every assessment criteria. Those who demonstrate such competence will be awarded a qualification.

Where an assessment criteria has been met, the Assessor will then consider if you have demonstrated a higher level of performance, as explained in our Student Handbook. When all assessments have been passed, the average of all assessment criteria grades will be used as the final grade for the qualification.

I already have a NEBOSH or other qualification – can this be used as credit towards an NCRQ qualification?

NCRQ qualifications are very different from NEBOSH or other qualifications, both in the structure of the course and in the learning objectives. NEBOSH Certificate qualifications are also at RQF Level 3, and cannot be used towards a Level 6 qualification. We are therefore unable to recognise such qualifications as sufficiently similar to be able to offer exemptions from any element of the Certificate in Applied Health and Safety or Diploma in Applied Health and Safety.

Some law qualifications at Level 6 or above may be used to gain exemptions from the NCRQ Certificate in Personal Injury Liability. Contact our Student Support Team for details if this applies to you.

What is a validation interview?

A validation interview ensures that work submitted by a student is genuine. Because NCRQ do not use exams or face-to-face tuition, we need to have some system to ensure that the person registered for the qualification is in fact the one that has completed the assignments.

A validation interview is an informal discussion that takes place over a webcam or video call after a qualification has been completed. You will be asked some simple questions about the course and your assignments to ensure that they are genuine. Do not worry – it does not form part of an assessment, and has no bearing on your results. It should normally take less than 10 minutes.

The validation interview will take place at a time convenient to you, and you must have your approved photographic identification available for us to view remotely. You will need access to a webcam, tablet, or smart-phone for this process – but this could be borrowed from a friend or family if you do not have one.

For further information about the identification and webcam requirements – please see our validation interview policy.

Are these qualifications accredited by IOSH or IIRSM?

The Level 6 Certificate in Applied Health and Safety is accredited by IOSH as meeting the academic requirements of Associate (AIOSH) or Technical (TechIOSH) Membership, and by IIRSM as meeting the requirements for Associate (AIIRSM) Membership.

The Level 6 Diploma in Applied Health and Safety is accredited by IOSH as meeting the academic requirements of Graduate (GradIOSH) or Chartered (CMIOSH) Membership, and by IIRSM as meeting the requirements for full (MIIRSM) Membership.

Can I undertake these qualifications outside the UK?

The current qualifications have a strong foundation in the legal system and legislation of England and Wales, and are suitable for students who live and work, or intend to work, in England, Wales, Scotland and Northern Ireland.

You can still complete these qualifications outside of the UK, however you should bear in mind that some aspects of the syllabus may not be relevant in your country.

Those enroling outside the UK will need to provide evidence of English language proficiency on enrolment. See English Language Requirements for full details.

Am I eligible for an NUS student discount card?

Yes! As an accredited further education institution, students on courses of more than 120 hours are eligible to apply for an NUS TOTUM card (formerly NUS Extra).

For just £12 per year, you will receive a student card that gives you substantial discounts in a range of high street and online stores, restaurants, cinemas and activities.

Students will need to contact our support team for an application link.

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